Here's what just some of our clients have said
I purchased a 60"LED TV in July 2014. The LED TV had a line on the screen after 2 years and 8 months. I made a complaint on 28/3/2017 and the main board was replaced within 3 days. My TV was repaired in good working condition and I was very glad that I purchased the Extended Warranty program otherwise it would have cost me RM1,420.00 for the repair.
Mr Chong KK - Seri Kembangan, Selangor (Jobsheet No: 174703E)
I was very happy with my Korean brand washer until Dec 2016, it started to vibrate whenever the machine spins. I have been using the washer for 4 years 8 months before it started to fail. I called E-Warranty to complaint of the problem, They sent a technician to check the problem and found that 2 absorbers and the belting gave way. The washer was repaired in 5 days and I was happy to be able to use the washer again.
Ms Lee HF - Kepong, Kuala Lumpur (Jobsheet No: 164388E)
My 1 year 10 month old mobile phone could not be charged. I sent in for repair via courier pick up by E-Warranty. They replaced the charging socket and phone battery. After the repair, the mobilephone was working like new again. Thank you for saving my phone and the data in my phone. I would have lost all the data and contacts if the phone could not have been repaired
Cik Norah Osman - Penang (Jobsheet No: 160171M)
E-Warranty web-based system provides the convenient of registering the customer data and product details for the Extended Warranty Programme (EW). It allows our company to monitor all our branches EW performance as well as the sales personnel. It makes our tracking of warranty customer easy and effective. We can generate various reports and makes our meeting for effective and efficient. E-Warranty system helps us to monitor our customers records on purchase of extended warranty with a click of a button. E-Warranty also allows us to make repair complaint easy and within split of a second the complaint was registered and a repair jobsheet was generated by the Client Service Network System (CiSNets). It makes the whole process effectively and efficiently. As an enterpreneur, we do not have to invest heavily on software to enjoy such benefits like E-Warranty & CiSNets. In fact they were provided free of charge.
Dealer Mr. Tan from Kuala Lumpur
My 2 year 1 month old laptop was purchased in Sept 2014. One day an error message was shown on the laptop and I sent in to E-Warranty for diagnostic, the LED screen and 1TB HDD were replaced. I was greatful of the repair and glad that I decided to purchase the Extended Warranty program from my retailer when I purchased the laptop
Ms Voon C.L - Miri, Sarawak (Jobsheet No: 160416C)
I purchased a 55" LED TV in May 2014. In March 2017, my TV had a faulty screen and it was beyond economical repair. E-Warranty quickly replaced a brand new 55" LED TV model 55LHT600T for my faulty set. What could have been the cost of replacement if I did not purchase the Extended Warranty Program? I would strongly recommend anyone to purchase the program whenever purchase any new electrical device as you can never tell when the device will fail.